What our clients say
We pride ourselves on our expertise and exceptional levels of service. But that is easy for us to say. Here is what some of our satisfied clients have said.
"21 months after our successful sale and purchase through Simpson & Marwick, I emailed in the hope they still had some info about our new house alarm. Within 1hour of business opening hours, I had my reply. The efficiency of all the staff and ease with which you can contact them and get that all important prompt reply, is second to none and when you are in the stressful time of buying/selling it is so important to get your questions answered asap. Even questions almost 2 years later!
5 star rating for Simpson & Marwick."
D & L Hush, May 2018
"The extremely efficient systems at Simpson and Marwick are overlaid by a terrific team. Their positive, pleasant professionalism saw us through the whole sale process in a very informative and straightforward way. We would have no hesitation in recommending their impressive services."
A & K Aitchison, Mar 2018
"Simpson & Marwick’s North Berwick sales team were always on hand to give us practical and timely advice through every step of the sales process. Their knowledge of the East Lothian market proved invaluable. We would use them again without hesitation."
S Burton & E Brady, Mar 2018
"I asked Simpson & Marwick to help me sell my Mother's house following her death. They were immediately attentive and professional. Their advice was clear and concise, combining a real understanding of the market with an appreciation of the sensitivities we felt towards Mother's neighbours. They were quick in preparing the Particulars which were most attractively presented and were persuasive in getting me to agree to an Open Viewing, which proved to be most successful. They managed the process throughout with efficiency, tact and humour. A good result was achieved quickly. I would have no hesitation in recommending the team for the sale of any property, however large, in East Lothian."
M Walker, Mar 2018
"A huge thank you to the team in the North Berwick Office for the professional and efficient service received during our recent property sale. The office were in regular contact with us throughout, and gave us great advice especially when it came to the marketing - We agreed to have the scene in 30 video taken and this proved to be hugely worthwhile. This is not the first time that we have sold property through Simpson & Marwick and highly recommend them, we would have no hesitation in using them again."
T & E Hill, Feb 2018
"We have now used Simpson & Marwick on 5 occasions, moving house in and around North Berwick. Every time we have found the team at Simpson & Marwick to be first class and a joy to work with. Moving house can be a very stressful time, but the team made us feel very at ease. We hope we don’t have to move house again!, but if we did, we would not hesitate to use Simpson & Marwick again."
M & K Robertson, Feb 2018
"If there can be such a thing as stress free selling of a house, this was the nearest you could get to it. From the initial meeting, where a realistic price and selling strategy were set to the negotiation of the final price, the Simpson & Marwick team provided professional and immediate support. Very many thanks for all that you did to make the sale of our property such a smooth and stress free process. You were recommended to us and we would have no hesitation in passing on this recommendation."
M & D Teale, Jan 2018
"From the start of the process of selling my home, I was impressed with the professionalism of your team. You had done your homework when you came to value and your information was clear. The schedule was most attractive. My flat went to closing within 8 days of coming on to the market and we achieved a very good price. I was kept informed every step of the way. More importantly, everybody with whom I came into contact was incredibly helpful and friendly. It was so nice to be greeted by name and with genuine smiles as I entered the office."
H Williams, Jan 2018
"I would not hesitate to recommend engaging the services of Simpson & Marwick in selling your property. The team were friendly and professional in all aspects relating to the sale. Everything was carried out in a timely manner and explained clearly. The icing on the cake was an agreed sale on my property after only a week on the market. The legal team in Edinburgh also merit a mention for their diligence in concluding the sale. Simpson & Marwick certainly have their finger on the pulse of the property market in East Lothian and I can’t recommend them highly enough."
J Goonan, Jan 2018
"Finding an estate agent that we trusted was a challenge. However the Simpson & Marwick team were a godsend. We immediately felt that they had a ‘feel of the house’ and that was reflected in their description of our much loved house. From day one until the ink was dry on the papers we had almost daily contact with staff, they guided and advised us throughout. We would not hesitate to recommend Simpson & Marwick as the estate agent to use. They work from a well informed and also from a personal basis as they seemed to understand that selling your home can be emotional and I can say they kept me on an ‘even keel’. Thanks again to all the team."
J & H McAlpine, Jan 2018
"We really could not have been happier with the service we received from Simpson & Marwick at all stages, which was consistently first class. We undoubtedly benefited from your extensive knowledge of the market, expertise and strategic advice in relation to both the sale of our property and the purchase of our new house. We were also so impressed with how efficient the service was, particularly in relation to the sale of our property. For reasons out of our control, the sale of our property was a challenging transaction but we felt reassured throughout by the sound and measured advice that you provided and we were kept informed at all stages. It was a genuine pleasure doing business with you and your colleagues and we will have no hesitation in recommending you to anyone selling or buying property."
N & C Neal, Jan 2018
"Choosing an estate agent can often be pretty bamboozling. There are so many to choose from, and so many people telling you why you should go with them. I chose Simpson & Marwick because they blew me away with their attention to detail, patience and exemplary knowledge of the industry. I also found them to be incredibly honest, and far less “sales-like” than many others in the market. Believe me, this counts for a lot. They couldn’t have been more helpful from the outset, and were a joy to work with. Once on the market the management of our sale was brilliant all the way through. I spoke with them almost daily until the point of sale - and nothing was ever a problem. Everything was explained and made sense, and they were extremely calming during points of pressure.I would thoroughly recommended Simpson & Marwick. Thanks for a terrific service."
H Dewar, Dec 2017
"I have used Simpson & Marwick previously and have always found them very professional. I was really pleased with the way our recent sale and purchase went and the team got through a challenging purchase process without adding any unnecessary stress. I have no hesitation in using Simpson & Marwick again in the future. Thanks to everyone involved."
S Denham, May 2017
"Many thanks to you all for the excellent service we have experienced on the sale of our property. We would definitely recommend Simpson & Marwick's services to others and look forward to working with you again on the planned purchase of our new house."
J & C Shaw, May 2017
"A big thank you to the team at Simpson & Marwick who have recently sold our flat. The process was made as painless as possible through the very professional and attentive care we had from the company. A generous amount of time was given to discuss our options and guide us to the correct decisions. The whole estate agency and conveyancing team were a delight to work with. We would thoroughly recommend Simpson & Marwick to anyone wishing to sell."
M & G Davidson, May 2017
"We would like to thank you all for the professional, efficient and considerate service you provided in what could have been a difficult project. From our first meeting some months ago everything went far more smoothly than we could have imagined. The marketing was handled brilliantly - the sales particulars made the flat look better than we had ever known it - and the legal details were completed with great expertise and flexibility. So, congratulations to one and all for a successful - and far more lucrative than we ever expected - conclusion."
D & H Howorth, May 2017
"We cannot thank you enough. You were spot on with help and recommendations. We will be sending anyone else we know your way. We thought you were excellent and had all of your advice ringing in our ears as we chose our numbers for our property offer!"
M and S Kerr, May 2017
"We would like to thank you for your kind, helpful and professional assistance. Your guidance and counsel made everything simple and smooth. Every step was clearly explained by you, completely reassuring us about what was going on. Your service has fully met expectations."
Ms L Cereseto, May 2017
"I would just like to say how much I appreciated the fantastic service I received from your team when purchasing my property – they did an outstanding job for me. Simpson & Marwick have been supportive, helpful, efficient and reliable during what is, for the lay person, a difficult process."
Ms C Maclean, Apr 2017
"We met with several Estate Agents when we first decided to put our property on the market and Simpson & Marwick was very clearly our first choice. This was because of their professional approach, the lack of pushy sales talk, and the well-considered advice they gave us, which was particularly important as we had many factors to weigh up. We were also very pleased with the way that Simpson & Marwick marketed our property as this generated an enormous amount of interest and viewings. We were particularly pleased with the suggestion to shoot a short Scenein30 video of the interior, which was very effective at conveying a wow factor that might not have come across in the still photographs."
C & M MacGregor, Apr 2017
"Working with Simpson & Marwick from the start, they gave advice on how to present my property and the sales process seamlessly right through to completion. I was updated every step of the way and this was especially important since I am based in New York. Everyone was incredibly professional and made the sale very straightforward. Their advice helped me realise the maximum on my investment. I would have no hesitation recommending Simpson & Marwick and most importantly using them again."
T Blackie, Mar 2017
"I particularly liked your customer focus, efficiency and more personal/personable approach. These set Simpson & Marwick apart from other similar firms - at least the ones that I have had dealings with in the past."
G Forbes, Feb 2017
"Thank you for all your help and to all those who made the selling process an easy one. Selling can be very stressful but that element has been alleviated by your care and consideration."
A Crawford, Feb 2017
"It has been a huge help to have a reliable and knowledgeable team dealing with all the tasks involved in my purchase. The team offered excellent support and made sure all was in place. I couldn't recommend their service enough and will certainly use Simpson & Marwick again in the future."
N Rueck, Feb 2017
"I just wanted to say what a fantastic job your team did on a recent property sale. The team in North Berwick and in Edinburgh were first class. I was so impressed with them all. This was my first time with Simpson & Marwick but I can honestly say I will never use another estate agent/solicitor. Highly recommended."
A Paterson, Jan 2017
"We would like to thank you most sincerely for all your effort and wise advice. Your whole team was superb and we felt totally confident with everyone who assisted us."
D & J Jenkins, Dec 2016
"We wish to thank you for your help and advice in the sale of our house. Your approach was professional, thorough, friendly, patient and always helpful. Please convey our thanks, too, to the various members of your staff who also gave excellent service."
G & A Axon, Dec 2016
"I would like to say a huge thank you to all of the team at Simpson & Marwick. I have been extremely impressed with the service and everyone involved in the process."
A Paterson, Dec 2016
"Thank you so much for the professional, friendly, stress free service you and your company provided. I have no hesitation in recommending Simpson & Marwick."
S Urquhart, Oct 2016
“Just a short note to say thank you very much to all for your assistance re; the sale of our flat. We always felt well informed throughout the exercise, there was a sense of realism about what was achievable, both in terms of timescales and money, even as our sale period straddled the extraordinary Brexit vote. You certainly went the extra mile on an evening, visiting the flat with the prospective purchaser, reassuring him sufficiently to conclude the deal. Many thanks again.”
W & F Brown, Oct 2016
"Thank you to all of you in the NB office for your help, efficiency, good advice and most of all the lovely way you all handle the business." C & H Peyton, September 2016
"We are settling in well and would like to thank you and the team for making the buying and selling, a relatively stress free process. Your prompt replies and easy accessibility was very reassuring and we would comfortably recommend Simpson & Marwick."
L & D Hush, Aug 2016
"We have dealt with Simpson Marwick in both a personal and business capacity and on both counts they have never failed to deliver an excellent service. Our house was on the market with another non ESPC agent for over 5 years. We took it off the market and put it back on with Simpson Marwick and it sold in 3 months. We have recommended Simpson Marwick to friends and family and would not hesitate to use them again. A first class service from a first class company."
M Gilham, Jul 2016
"I was extremely pleased with my choice of Simpson & Marwick. From the first meeting they offered excellent advice and were extremely professional and responsive throughout. They went above and beyond to put me in touch with a consultant to help advise me on some cosmetic quick fixes to ready the flat for sale. The result surpasses expectation. The flat went under offer in less than a week, received a price 15% above home valuation and concluded two weeks ahead of schedule. Can't ask for more than that!"
A Russell, Jul 2016
"I really appreciated how Jennifer and Carole kept me informed and advised about what would happen throughout the process. My fiancé is trying to sell his flat with an agent offering a much cheaper deal and I'm afraid you can see where the cost cutting happens! I would certainly not hesitate to use Simpson & Marwick for selling again."
S Moore, Jun 2016
"We just wanted to say how much we have appreciated all of your teams efforts in managing the process from start to finish. We will (and have already) sing your praises as we have been extremely satisfied with the service provided and will use you again should the need arise!"
Mr & Mrs Doran, Jun 2016
"A perfect combination of professionalism, balanced with the personal touch by the team at Simpson & Marwick gave us immediate confidence that we had chosen wisely. Di, Jemma and colleagues, in North Berwick and Edinburgh, ensured the whole process was handled efficiently and expertly from the beginning to the conclusion. At a time of challenging personal circumstances, and in our absence, we were always confident that the team were moving things forward. Communication was excellent, and we always felt every member of staff was fully up to speed when we talked or emailed. The approachability, reassurance and friendliness invested by everyone at Simpson Marwick was so much appreciated."
M Humphries, Jun 2016
"I am so pleased with how well things have gone. This is due in no small part to the excellent service from the North Berwick team! As you know I have already recommended you to my sister and brother-in-law and I am very happy to do the same thing with friends and other family members."
E Lacey, May 2016
"It has been a really good experience for us. You and your team were highly professional and the outcome has been positive for buyer and seller."
M Mitchell & S Watt, May 2016
"Thank you so much for all your help, advice and support. I am delighted with the result and so pleased I chose Simpson & Marwick. Thank you, thank you, thank you."
S & B Allam, Apr 2016
"It was wonderful to get to concluded missives so quickly and we hope that the rest of the move can be as good. Many thanks for your help and support."
B & N Sneddon, Apr 2016
"Thank you for all the help and advice during the marketing of my flat. I would have no hesitation in recommending Simpson & Marwick to anyone selling their property."
D Selkirk, Apr 2016
"We are delighted everything has gone so quickly and smoothly. We much appreciate all the work done by you in making this happen!"
R & R Turnbull, Mar 2016
"The service and organisation from Simpson & Marwick. in terms of customer service and organising many bookings etc has been very good which contrasts with many reports of other solicitors."
F Doubal, Mar 2016
"We are absolutely delighted about the sale - and it's largely down to all your hard work on our behalf. We're truly grateful for all your help, you've been absolutely brilliant."
G & J Burke, Feb 2016
"I wanted to let you know that I'm very grateful to Jemma for the way she's handled things for me in the last ten days, valiantly dealing with the time difference to Australia and getting back to me promptly on each occasion by phone and/or email. My thanks too to Aileen and Bobby for dealing with things seamlessly when Jemma was out last Friday. Fantastic service! Thanks again to you and the team."
E Weir, Feb 2016
"We are so glad that we chose Simpson And Marwick to sell our house. Di and her colleagues have been incredibly efficient and helpful. They cast the net far and wide very quickly in terms of marketing and were able to sell our house in a matter of weeks. They achieved a price in excess of home report valuation as the interest generated resulted in a closing date being set. This all made for a stress free experience and we can’t recommend the services of Simpson And Marwick highly enough."
A & S Skinner, Feb 2016
"Completely delighted. Thanks again for all your help."
J Addie, Feb 2016
“I recently instructed Simpson Marwick to market a 4 bedroom detached house in Haddington. Having dealt with both David and Alicia I could not be happier with the service they provided. They were enthusiastic, hard working and achieved a sale price above the HR valuation in less then two weeks of being on the market. I would highly recommend Simpson Marwick.”
L Hughes, Feb 2016
"Many, many thanks for all your help and hard work ensuring the sale and purchase go through. I cannot praise Simpson & Marwick highly enough, from the beginning to the end of this whole process you have all been absolutely excellent. I shall certainly be recommending your firm to all friends and family."
V & D Watson, Feb 2016
"Thank you for all your work on this. You got us on the market extremely quickly and we've been very happy with all the work you and your team have done. Thanks again."
H & C Robertson, Feb 2016
“Thanks for everything! Your service throughout has been brilliant and the whole process has been smooth and stress-free as a result.”
E Harper, Jan 2016
“It’s great achievement to go from market launch to completion in less than 6 weeks, so thank you very much for that. I can honestly say that the whole service from Simpson & Marwick has been exceptional, and I don’t use that word flippantly as my previous experience with property professionals has been somewhat underwhelming! We were astounded by the level of interest that the property received and very happy with the offers we received.”
Mr & Mrs Harding, Dec 2015.
“I have been delighted with the service and the results that I have received from Simpson & Marwick, you and all of your team have been fantastic.”
M Devine, Sept 2015
"Thank you for doing such a wonderful job on our behalf in selling our house. I am sure we would not have achieved this if we had not had your team behind us."
Andrew & Gillian Dury
"We would certainly recommend your services to any poor soul who has to go through the stress of moving"
Tony & Susan Hepple
"I have been overwhelmed, firstly by the amount of interest generated (over 100 groups viewed over 10 days!), and now by the offer received"
"We are absolutely delighted with the figure obtained for the property and would thank you for the unstinting professionalism throughout - even courting danger by climbing up into a wall to get the right camera angle."
Betty & Bill Somerville
"We really appreciated your advice and are delighted to have bought such a great property so quickly. Thank you very much!"
Jane & Michael Robinson
"It seems that we pitched our offer at just the right level and I would like to record my thanks to you for your professional guidance and commercial acumen."
"You are the most professional property experts that we have ever come across"
Keith & Niamh Verden-Anderson
"From the moment you entered this house we recognised from your attitude, presentation and attention to detail that we were in very capable hands. Thank you for being so patient, which did so much to relax us!"
"The fact that we obtained nearly £40,000 more than a near identical house which was sold two weeks before speaks volumes for the skill and professionalism of your marketing. Really pleased - wildest dreams realised"
Mark & Rosemary Lindsay
"We were absolutely delighted with the price we achieved!"
Catherine & George Goldsmith
"I just thought I'd write a quick note to say thank you so much for all your help in the successful conclusion of my purchase. I really did appreciate the attentive and committed service which you provided."